Ever Eaten a Beehive? Have you ever gone out on a limb? You know, scooching a bit too far, feeling the limb start to sag, but reaching…stretching your fingers until your joints hurt? That honey is all you want. It’s all you dream about. Right?  That honey is your Holy Grail. But, no matter how far you reach, that hive of honey is just


Recently, I was having a conversation with a fellow print shop owner, and the topic of customer service came up. I mentioned that I thought customer service was more important than it ever has been in my 30-year career in the printing industry. He disagreed. “As long as I deliver a quality product in a timely manner everything works out


Ever been rejected? I have. When it happened, it stung. I used to write for a large publisher who eventually told me that one of my articles wasn’t good enough to be published. I had written roughly 200 pieces for this publisher when suddenly, they said ‘no.’ As a part of their declining my articles, they offered no discussion, no


SEO is a buzzword that’s been floating around the printing industry a lot lately. From the random sales calls from SEO consultants who have “done you a favor” of reviewing your website to industry talk between fellow printer peers, it can be hard to figure out what you need to be doing to do SEO right. To cut through the


Email marketing isn’t easy. After all the time you’ve invested carefully crafting the perfect email, it’s important to make sure your message bypasses the digital black hole (a.k.a. the junk folder) and lands safely in the inbox of your customers and prospects. Here are some easy tips to get your email message on its way to spam-free status. It’s All


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