We’d like to think that we still live in a world where two businesses can deal fairly with each other without a massive team of lawyers waiting in the wings. So instead of presenting a lengthy, grossly biased Terms of Service notice that nobody will read, allow us to instead offer this practical, simple outline of our promise to you as your supplier, and our expectations of you as our customer. We hope you agree; this is how business should be done!
And please don’t be the customer that forces us to ultimately adopt one of those formal, legalese-packed Terms Of Service agreements.
We’d love to promise that the services we provide to you will always be available, but we can’t. We don’t control the universe.
However, we do know how important our services are to you, and how much you rely on them to conduct your business. So, you can be assured that it is crucial to us to ensure that our services are operational as close to 100% of the time as is within our power to do so. In fact, that’s why we partner with enterprise-grade technology partners like Rackspace.com to host our digital infrastructure. They’re the best in the business — only the best for you!
Hey, we’re not toddlers here. Here’s how property rights work concerning the content we provide:
It’s pretty simple, but please don’t use our content outside of the scope of the service provided without getting our permission first. And just so you know, we have no intention of using your stuff without getting your permission. That’s fair, right?
You know the rules, so please follow them. It’s as simple as this: The services provided by Marketing Ideas For Printers may only be used for lawful purposes. Transmission or solicitation of any material that violates federal, state, or other laws that may apply in your local jurisdiction is prohibited.
Marketing Ideas For Printers will not use any of your prospect, customer, or subscriber information for any purpose other than what is required to fulfill the services we provide to you. That means your information will not be shared with any other parties without your explicit permission unless we are legally required to do so. When we request information from you like your name, email address, phone number or other identifying information, it is strictly for the purpose of conducting business with you.
We’re here to help you, not to harm you. We want you to be thrilled with your services; we want you to be successful. We don’t ever want to let you down. If you feel we have harmed you in some way, please tell us right away. Our president will be happy to work with you directly to make things right in a way that’s fair to both you and to us.
If our president cannot reach an agreement that is acceptable to you, we will locate a mediator to help us reach a mutually acceptable agreement. To keep things fair between us, we (you and us) will split the cost of the mediation evenly, unless, as part of the agreement reached through the mediation, it is determined that the expenses will be divided in a different manner.
It pains us even to think about it, but sometimes it becomes necessary to part ways. If you wish to cancel your service with us, it’s as simple as letting us know. Give us a call or send us an email; we’ll treat you with respect. So that you know, the services we provide are billed in advance on a monthly basis and are non-refundable.
If you cancel a service from Marketing Ideas For Printers, please understand that you forfeit your right to use any Marketing Ideas For Printers’ concepts, designs, text, or systems functionality after the date of your cancellation.
You should also know that we reserve the right to suspend or terminate your account with Marketing Ideas For Printers at any time and for any reason. That means we expect you to uphold your part of the terms we’re presenting in this Terms of Service document.
You should also be aware of the following policies:
Payment is in advance. The services we provide are billed in advance on a monthly basis and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused. For any upgrade or downgrade in plan level, you will automatically be charged the new rate on your next billing cycle. To treat everyone equally, no exceptions will be made.
Please have sufficient funds. Services offered by Marketing Ideas For Printers allow payment by major credit/debit cards, and ACH transactions. Of course, that only works if there is money there. We don’t want to pile on a bunch of fees, but you’ll understand if we don’t want to pay for your insufficient funds, right? So we’ll pass any bank fees we encounter on to you — but not a penny more. You’ll find all the details of when and how we process payment for the services provided in your account on MI4P.info.
We’re not always prefct. We try our very best, but we’re still human, and we blow it sometimes. Please forgive us when that happens, and agree to hold us harmless for all typos, mistakes, or incorrect information that is provided to you. The same thing goes for technology. There can be a lot of moving parts, and we’ll never maliciously do something to prevent your success. If something does go wrong with technology, though, please agree to hold us harmless for that, too.
You are our customer; your customers are not. While we will gladly provide support to you as a client of Marketing Ideas For Printers, we are unable to provide direct support to your prospects and customers, the end users of the services we provide. We’ll politely hide behind the scenes providing support to you, therefore allowing you to provide direct support to your customers and prospects.
Your team needs to know this too. The terms of this document extend not only to you as the owner or representative of your company, but also to everyone else that will be using the service we provide. Please make sure that everyone else on your team knows about this document, too.
Credit card numbers are to be sent and received only through the proper channels. In no circumstances will Marketing Ideas For Printers allow a website provided by Marketing Ideas For Printers to be used to accept and/or store credit card information, except through the use of approved vendors designated to provide such services for clients of Marketing Ideas For Printers. The risks and liabilities associated with the storage of credit card information are simply too high.
Sending 250 messages at once = spammer. You agree that the personal e-mail accounts provided for your use will be used in a manner which complies with the Email Acceptable Use Policy. Part of that policy states that the sending of bulk e-mail messages (e-mail messages of similar content that are sent to more than 250 recipients within a relatively short period) is not allowed.
(If you do have a need for a business-grade email delivery service that exceeds the limitations of 250 recipients, we have a solution for that, just get in touch with us.)
“Delete” really means “Delete.” We have systems in place to provide redundant backups, allowing for full-system recovery from events of a catastrophic nature. However, we do not back up individual files that you have intentionally deleted. Please understand that once you delete a file from your website provided my Marketing Ideas For Printers, it’s gone forever.
DesignEdit PDFs have additional considerations. PDFs created by the DesignEdit service available on websites from Marketing Ideas For Printers are for the end users’ (your customers’) unlimited use. However, they may not be used in whole or in part to produce other documents. That is, the license does not allow for you to crop an image (for example) from a DesignEdit PDF for use in another document. Please note that, due to our agreements with our service provider for the DesignEdit system, we are unable to offer refunds for DesignEdit credits, for any reason.
Let us know if you slam the server. We’ve been here before. Sometimes customers subscribing to the websites provided by Marketing Ideas For Printers are required to run diagnostics on our servers for the purpose of validating the security and/or performance of the website. We will gladly assist with such services when requested. However, history shows us that such services, when set up incorrectly by the outside party, can often lead to an unnecessary strain on the server. To protect the integrity of our system, and to keep things running smoothly for everyone else that’s not testing the system, Marketing Ideas For Printers reserves the right to block any unauthorized attempts to run diagnostics on our servers, and/or block service to any incorrectly configured authorized services that are found to excessively task the website server system.
Exclusive ZIP/Postal Code Territory. When you subscribe to a Direct Mail service from Marketing Ideas For Printers, you are permitted to print, mail, and distribute the direct mail pieces in the ZIP/Postal Codes identified in your account. Your mailings may be distributed to any customer who visits your print shop, as well as delivered with a finished print job. Everything else is off limits. Sales reps are not allowed to hand-distribute your mailings outside your exclusive ZIP/Postal Codes. Your direct mail subscription cannot be inserted in newspapers, magazines, city-wide mailings (like Val-Pak), sent by email, or used on your website or the internet. There is no need to ask for an exception to allow the distribution of your direct mail pieces outside of your purchased ZIP code(s) because it is never allowed. To maintain and protect ZIP/Postal Code exclusivity, your direct mail subscription is only allowed to be mailed.
Direct Mail Usage Expiration Date. You have the right to use the Direct Mail materials from Marketing Ideas For Printers as often as you like for six months after the month of their intended use. (Example: The June package may be used through December of the same year.) After six months, the materials, or any part thereof may not be distributed, printed, or used in any way.
Don’t Give Up! Sometimes it can take a while to build the momentum that leads to results from a brand-new Direct Mail campaign, so please maintain your subscription for a minimum of twelve months. Once you experience the results, you’ll want to stay longer! You will only be canceled if (1) you discontinue payment, (2) you mail into ZIP/Postal Code territories that are not yours, or (3) we discontinue production of the package to which you are subscribed.
Get permission first. Just because the email marketing service we provide can technically send lots of emails at once doesn’t mean you should! If it’s spam, don’t send it. We define spam as any email sent to someone when they haven’t given you their direct permission to contact them regarding the topic of the email. Here are acceptable methods of obtaining permission:
The basic rule is this: You can only email people who have clearly given you permission to email them specifically about the subject you’re contacting them about. Anything outside of the examples above does not equal permission.
Don’t send to these email addresses. Just to be sure things are clear, here are some examples of email addresses that are not OK to send to:
Be helpful to your recipients. Every email you send must include a single-click unsubscribe link that instantly removes the email address from your list, and your name and physical address (or your client’s name and address if you’re sending an email on their behalf).
It’s your post. You are responsible for all content posted and all activity that occurs on your own Facebook, Twitter, LinkedIn, and blog accounts/pages (even when content is posted by others who have access to your social media accounts).
We couldn’t entirely avoid the legalese, here are a few things our lawyers insisted on having in this document:
Marketing Ideas For Printers reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at http://www.marketingideasforprinters.com/our-friendly-pain-free-terms-of-service/.
You agree that this service is being purchased for your business’s exclusive use only. You will not share confidential and proprietary information about this service or its systems design, and functionality with any third parties or those that are in competition with Marketing Ideas For Printers without express written consent from Marketing Ideas For Printers.
By continuing to use the service, you accept a license to use the concepts, designs, text, systems functionality, and other proprietary content of the Marketing Ideas For Printers service(s) to which you are subscribed.
This Terms of Service document supersedes all previous Terms of Service documents and is effective March 27, 2017. (View the Terms of Service Changelog.)