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Print owners are some of the toughest people on the planet. Get to know a few, and you’ll quickly find undaunted passion, unwavering integrity, time-tested grit, and a deep love for small business and their families. But as any entrepreneur knows, owning a business isn’t all sunshine and roses. There are times when the high highs are met with low lows,

If you hop on social media for even a few minutes, chances are, you’ll see inspirational quotes and quips flying past your fingertips as fast as those chocolate candies Lucy and Ethel were trying so desperately to wrap. Consider this well-known quote by Maya Angelou: “If you’re going to live, leave a legacy. Make a mark on the world that can’t

Ah… What a beautiful time of year! It’s the season of counting our blessings and spreading thankfulness and gratitude. So why am I so tired of feeling invisible? The other day I checked out at Walmart with an actual human checker. Even though I stood at the checkout for a while, the checker didn’t look up at me once or

If you’ve been in an Adobe product as of late, you may have seen warnings flash on your screen telling you the end is near for Type 1 fonts. But what’s the deal? Should you be worried? While it’s not a fontpocalypse, it is worth paying attention to and may require action on your part before Type 1 fonts are

As the world continues to feel the climate of change, it reminds me of a story that Zig Ziglar used to tell that I’m sure you’re all familiar with. A man’s wife sent him to the store to buy a ham. The man brings the ham home and his wife instantly notices and comments that he didn’t have the end

I have kind of an odd question for you: Who’s the biggest jerk in your sphere of influence right now? Does your mind immediately picture a recent bad-tempered customer or an unrelenting vendor? Or maybe it’s an employee, neighbor, or that “blast from your past” on social media? As I pondered this question myself recently, I came to an eye-opening

If you were to ask small business owners what they want to be known for, most of them wouldn’t say what their business does. Well, at least not completely. Instead, there’s a good chance that you’d hear them say things like: “Integrity… and being the best dentist in town.” “Honesty… and the fastest free shipping company.” “Commitment… and one-to-one consulting

Pop quiz! Which of these two statements is true? Your print buyers prefer to do business with: A company they already trust and have a relationship with. A company they’ve never done business with. It seems like an easy enough question, right? But, then why is it that when businesses look to increase their sales, they focus on selling to

When I was younger, I coined the phrase: “If you ain’t living on the edge, you’ve got too much room!” Now that I have matured a bit, I prefer a little more cushion or “wiggle room,” if you will. But that being said, if I don’t stretch myself from time to time, I become inelastic… if that’s a word (my

Is your printing business customer-focused? Becoming a print-buyer-focused printing firm means focusing on how every interaction helps your print buyer, rather than how it helps your business. While it sounds simple enough in theory, you’d be surprised at the number of business decisions that fail to consider the customer. What is a Print-Buyer-Focused Business? A print-buyer-focused printing firm puts its

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