Alerts Archives - Marketing, content, & technology to help printers sell more printing

Rackspace, our email technology partner, has been working through a disruption in service since yesterday morning (July 13th, 2017) making it a tough couple of days for a lot of you, and for us, too. Email is like oxygen these days, and we want you to know that we are right here with you in this and are feeling the frustration right alongside you. We partner with Rackspace for our email server because they’re the best, most reliable solution 99.9% of the time. Right now, though, we’re experiencing the other 0.1% of the time as they sort through issues with the email server. Typically, these interruptions of service are little blips that are resolved quickly, however, this one seems to be a big one. Rackspace is currently working hard to fix this problem, and we are hoping it will be up and running again soon. If you’d like to keep an eye on the progress Rackspace is making, you can take a look at their real-time updates on their status update page. We wish we could offer more information as to when the issue will be resolved, but currently, we are passing along as much as we know from Rackspace.

websites, social marketing, digital hiccups of business, marketingideasforprinters

For those of you subscribed to the Social Media Marketing For Printers content, there are a couple of things we’d like you to be made aware of. First, your Twitter content that was scheduled for today experienced issues with the email delivery server and did not go out on time as scheduled. It was re-sent about 11:30 am (Central time) this morning. If you did not receive it, please check your spam folder, or, if you still don’t see it, give us a call, and we can help get your content to you directly. Secondly, we are working to resolve the delivery issue. It’s an issue that is somewhat out of our control, and that just seems to fall under the “doing business in a digital age” category. If you continue to notice an interruption to your Social Media Marketing subscription, please do not hesitate to contact us by email at CustomerCare@MarketingIdeasForPrinters.com or by phone at (701) 241-9204 or (800) 736-0688.