Updates Archives - Page 5 of 6 - Marketing, content, & technology to help printers sell more printing

The Way Things Were For several years, our websites included a feature that allowed you to activate privacy features on PDFs that would automatically turn off your customers’ ability to print PDFs sent to them through your website. This way, printers could be confident that unscrupulous customers couldn’t take a PDF proof they receive and either print it themselves or bring it to another printshop to have it printed. This was a helpful feature in its time, but unfortunately appears to have run its course. It’s come to our attention that there is a conflict between newer versions of Adobe Acrobat and this site feature. The software we are currently using to do this can be upgraded, but at a cost that is prohibitive for our purposes. And frankly, it’s redundant, because Adobe Acrobat Professional has provided the ability to set printing restrictions for several years now. Going Forward Therefore, we are discontinuing this feature imminently. We have conducted an internal study and found this affects approximately 60 printshops, and we’ll be contacting those printshops over the following week. With this change, you will need to manually assign permissions for the files you send out. Adobe Acrobat Professional has the

Scheduled Maintenance We’ve received word from our technology partner that the DesignEdit system will be undergoing some significant updates to the database. They have managed to perform nearly all of the updates while still keeping the system active, but there are some processes that much be installed while the system is inaccessible. Therefore, the DesignEdit tool will be unavailable on Febrary 1st, beginning at 8 AM GMT (that’s 3 AM Eastern, 2 AM Central, 1 AM Mountain, Midnight Pacific). The technicians anticipate the updates will take around 6 hours. Thank You For Your Patience We know it can be an inconvenience to have software unavailable for any length of time, and would like to thank you in advance for your patience. Fortunately, these kinds of updates are a once-every-5-years kind of thing.

If you’re a WebsitesForPrinters.com subscriber, this one’s for you…if you’re not, we hope this will grab your attention! Make Public Order Forms Private And Vice Versa Ever go to the trouble of building a fully custom order form, only to discover that what you actually needed was a private order form? Or built a custom private order form, when what you actually needed was a public order form? Our latest round of updates now allows you to change a public document to a private one and back again, with only a single click! When you are editing a custom order form, there will now be a header telling you whether it is a public order form or a private order form, along with a button that allows you to change it. Just a heads-up, if you convert a public document into a private document, make sure you assign it to a company, branch or individual user so that it’s viewable by somebody. Delete Parts of an Order It is now possible to delete individual jobs within an order in the Control Center. So if a customer submits an order for business cards and brochures, but later decides against getting the

The One-click Way To Save Time We are pleased to announce that downloading the files your customers have provided with their orders just became a lot easier! Now, instead of clicking to download each individual file, you can click the folder icon with the down arrow (located next to the print-friendly icon) to download all files associated with an order in a single .zip file. Or perhaps you only want the files for a particular job within the order? We’ve added a download all button for that, too! In Other News… We made some other tweaks to the website this week as well: Complete all items in the Workflow: Download All isn’t the only bulk tool we added this week. Now you can mark several orders as “Completed” all at once. Just click any orders that you want to bulk-complete and click the Complete All Checked button. As an added bonus, if you select any invalid orders (like unsubmitted shopping cart orders), the process will just ignore those and notify you that some of your selections were not eligible. Perfect for that end-of-year housekeeping! Override Approvers settings: In the Approvers tabs for Companies and Branches, users now have the option

As you may recall, the publication of Design Tools Monthly has ended. We’ve now begun the phase-out process, and recently added a message to the Design Tools Monthly section of the website to notify your customers that it is drawing to a close: We’d like to think Design Tools Monthly could go on forever, but unfortunately it has reached the end of its run and is no longer in publication. We hope you enjoyed this newsletter as much as we enjoyed providing it for you! At the end of this year, we’ll be removing all entry points to the Design Tools Monthly product. We’ll be keeping the issues live indefinitely, so anybody that may have bookmarked them will still be able to access them, but no new visitors will be able to reach them.

Easier To Assign To Companies, Branches and Contacts This week, we turned our attention to refining the Document Library Editor tools in the Control Center. In the Customers section of the Document Library Editor, we’ve made it easier to find the right company, branch or contact and assign your document to them. Now, when your search results find a single contact, the contact’s name will be auto-selected in the contacts pulldown menu, and the company and/or branch they belong to will also be auto-selected. Plus, there are now “Add” buttons next to each list, so if your search returns one contact but what you really want is their branch or company, you can add it with a single click. No More Unsaved Changes We’ve also added a line of defense in the battle against unsaved changes. Previously, there were portions of the Document Library Editor that allowed you to navigate away from the editor with unsaved changes, losing them forever. Yikes! So we’ve now added a warning message when you attempt to leave unsaved changes behind, giving you a second chance to keep them for posterity. More To Come There are more updates on the way. We have some very

This week, we’ve added the ability to give your proofs a non-geeky plain-English name. Now, instead of getting just the file name which may or may not mean anything to the client, you can also assign a name to the proof. That name will appear in all the same places that a product name would appear in your workflow and in confirmation emails to the customer. This is a feature that was available on our Level 1 sites, but didn’t initially make the cut for the Level 2 and Level 3 sites. But now, it’s back by popular demand. As an added bonus, if you were using this feature on a Level 1 site and have since upgraded to a Level 2 or Level 3 site, the names you applied to them previously will now appear automatically in your new website.

Now it’s easier for your customers to find their previous orders Continuing our “popcorn updates,” this week we added a search tool that your customers can use to locate previous orders. These new tools allow your customers to search by date, keyword, and even type of order, like estimates, files sent, and standard orders. This makes it easier for your customers to place reorders, and also makes it easier for them to get information about the status of current orders. See you Monday Our offices were closed Thursday to allow our employees to celebrate Thanksgiving with their families, and remain closed Friday. We’ll be back on Monday at 8AM Central Time to continue to serve you. If you have any questions, please take a moment to search the Knowledgebase (located in your website’s Help Center). There may already be an answer to your question in there. Otherwise, send us your request (also in the Help Center), and we’ll get back to you as soon as we can on Monday.

With DesignEdit completed, we’re now turning our attention to a series of “popcorn updates” — small changes that can be made to the website in a relatively short timeframe. The impact of any single update is slight, but as a whole they combine to make the website simpler to use and more reliable. This week, the most notable popcorn update is the addition of a shortcut to the Control Center directly from your website. This was actually the most-requested change that our customers have been waiting on, so we hope you enjoy it! To see it in action, just go to your website and click the “Sign In” link in the upper right. That will either bring you to a login page if you aren’t already logged in, or take you to the account summary page if you are logged in. Once there, click the “Account” link in the upper right, and choose “Control Center”. That’s it! More On The Way As the dust clears from the big DesignEdit launch, we’ll be tackling many more of these updates. We have over 200 updates on our “to do” list, both big and small, so we’re going to be pretty busy! Keep

New Text Editor Added To Level 2 And Level 3 Sites If you’ve done any customization work on your new Level 2 or Level 3 site in the past, you may have found that our WYSIWYG (What You See Is What You Get) editor used to make some of your edits feel more like what we’ve been lovingly calling a WYSIKOWYG (What You See Is Kind-Of What You Get) editor. Especially when it came to adding links to your custom content, it could become…unpleasant. This past week, we changed that. We’ve added a more reliable, more robust text editor, and recently activated it. You’ll find it where the original editor tools were, at the top of any multi-line editor box: We hope you like using it as much as we do! Canada’s Greatest Treasures This week also saw the Canadian-ization of the “Our List of Greatest Treasures” page. Our Canadian customers called our attention to the distinctively American nature of the page, with links to the the U.S. Small Business Administration, The White House, Senators, U.S. Chamber of Commerce, U.S. Post Office and much more! We’ve now completed an updated version of the page that links to Canadian resources. If

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