ADA Website Accessibility and Compliance: Defending Your Digital Castle

Imagine your typical day. You arrive at work, ready to conquer the world, but then the mail arrives, and you get “the letter.” It’s a demand letter from a law firm, alerting you to legal action being taken against you based on the Americans with Disabilities Act (ADA). ADA compliance challenges have historically focused on brick-and-mortar properties. Attorneys would issue the challenge after making an on-site visit to the property to find and identify the basis for a potential challenge. But, everything’s changed with the internet. Now, these attorneys don’t even need to make a physical visit to your property to issue their challenge; all they need to do is drive by on Google Streetwise to look for potential violations to challenge. The internet also changed what can get challenged. Attorneys are now not only challenging physical properties, but they’re challenging digital properties as well. That’s what led to this simple email we received from Dan: Several businesses in our area are getting threatened with ADA lawsuits because their websites are not ADA compliant. Is our website compliant? Defend Your Digital Castle Dan explained the rash of ADA website compliance checks that have hit businesses in his area over the last

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