3 Tools That Will Make Your Print Buyers Never Want to Leave

For any print business to succeed, you need customers! And, in times like we’ve all just experienced in 2020, you need customers for life that will weather whatever political candidates, pandemics, or other challenges may come, and who still stick it out and choose to do business with you. How can you be sure to make your printing business “sticky” enough to propel your business forward? It starts by laying the right foundation. The Foundation of Customer Retention Take a moment to consider a business you’re fiercely loyal to and think about why that is. If you’re like most of the other billions of consumers in the world, you’ll probably land around two things: customer service and ease of use. If you order your groceries online from your grocery store, for example, your purchase history, payment options, and saved items are all stored there for you. And, switching grocery stores would mean that you’d lose all that valuable information and would have to start over. (That sounds like work, doesn’t it?) Now, consider that same line of thinking from your print buyers’ point of view. What would a printer (yes, you)  need to provide for it to be too much work

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